Shop Specialist - Watches
Crew Life at SeaCape Town, Western Cape, South Africa30+ days ago
Job descriptionHigh school diploma or equivalent required; Bachelor's degree in business or related field preferred Minimum of 2 years of retail sales experience, preferably in luxury goods Fluency in English required; proficiency in one or more of the following languages is strongly preferred : German, French, Spanish, Italian Strong leadership skills and experience managing a team Excellent communication and interpersonal skills Proven track record of meeting and exceeding sales targets Knowledge of watches and luxury brands preferred Ability to work in a fast-paced and dynamic environment Willingness to work flexible hours, including evenings, weekends, and holidays Must be able to pass a background check and obtain necessary travel documents
Key Responsibilities :
- Oversee the day-to-day operations of the watch shop, including sales, inventory management, and customer service onboard the cruise ship
- Provide exceptional customer service to onboard guests, ensuring their needs are met and exceeded
- Maintain a high level of product knowledge and stay up to date on industry trends and new releases
- Create and implement sales strategies to increase revenue and meet sales targets
- Train and supervise a team of sales associates, ensuring they are knowledgeable and providing excellent customer service
- Monitor inventory levels and place orders as needed to ensure a well-stocked and visually appealing shop
- Handle cash and credit card transactions accurately and efficiently
- Collaborate with other departments onboard to promote and market the watch shop
- Assist with visual merchandising and displays to showcase products effectively
- Ensure compliance with company policies and procedures, as well as safety and security measures
Requirements :
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Specialist • Cape Town, Western Cape, South Africa