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Engagement & Sales Manager – Call Center & Digital

Engagement & Sales Manager – Call Center & Digital

Talksure Pty LtdZA
6 days ago
Job description

Job title : Engagement & Sales Manager – Call Center & Digital

Job Location : KwaZulu-Natal,

Deadline : October 22, 2025

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  • We are seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms.

Key Responsibilities :

  • Drive sales strategies across call center and digital channels.
  • Build and manage strong client and stakeholder relationships.
  • Lead, coach, and motivate call center teams to achieve targets.
  • Oversee digital campaigns, online promotions, and engagement initiatives.
  • Analyze sales performance and provide insights to improve conversions.
  • Collaborate with Marketing, Operations, and Customer Success teams.

    • Requirements :

  • 3–5 years’ experience in sales, account management, or business development (call center / BPO / digital environment).
  • Strong knowledge of call center operations and digital engagement strategies.
  • Proven ability to meet and exceed sales targets.
  • Excellent communication, negotiation, and leadership skills.
  • Experience with CRM and digital sales platforms.
  • Bachelor’s degree in Business, Marketing, or related field (preferred).

    • What We Offer :

  • Competitive salary and performance incentives.
  • Opportunities for professional growth and leadership.
  • A dynamic, innovative, and supportive work environment.
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