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Service Technician

Service Technician

West Coast PersonnelJohannesburg, Gauteng, South Africa
30+ days ago
Job description

Role Overview

The Service Technician in Johannesburg will play a vital role in supporting the Field Services Manager by delivering high-quality technical service, installations and customer support. This role requires a candidate who is proactive, hands‑on and committed to delivering excellence in service.

Key Responsibilities

  • Provide on-site technical support and client engagement.
  • Plan and execute new installations and projects.
  • Prepare accurate quotes, invoices, site reports and administrative documentation.
  • Monitor and analyse client sites remotely with Autoflame software, compiling monthly reports.
  • Ensure strict adherence to safety standards, compliance regulations and company protocols.
  • Assist in achieving departmental service targets and generating revenue.
  • Diagnose and resolve complex technical and engineering issues.
  • Promote continuous improvement through quality control processes.

Candidate Attributes

  • Solid understanding of Thermodynamics.
  • Basic knowledge of electrical systems.
  • Independent, efficient and able to manage time effectively.
  • Professional appearance and strong sense of accountability.
  • Deadline-focused, hardworking and motivated to grow.
  • Honest, dependable and a strong cultural fit.
  • Candidate Requirements

  • B.Tech : Mechanical Engineering / N.Dip Mech Eng / BSc or BEng Mechanical Engineering.
  • Valid driver’s licence.
  • Proficient in Word, Excel and MS Teams.
  • No experience required (experience in an industrial / engineering environment is an advantage).
  • Must complete a short online assessment before CV review.
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    Service Technician • Johannesburg, Gauteng, South Africa