Time Type
Fulltime
Computer Literacy
Advanced level in full MS Office Suite Packages
Job related requirements
- Matric – Grade 12
- Minimum of 5 years’ experience in the logistics or courier industry environment.
- Minimum of 2 years’ experience in a managerial or similar role.
- Experience in managing offsite based client facing staff.
- Facilitate new client onboarding to align with internal operations and ensure smooth transitions
- Ability to do MS Excel spreadsheets with Pivot tables, charts and formulas
- Comprehensive knowledge of the LRA and BCEA
- Punctuality and good time management skills
- Good administrative skills & daily planning skills
- Ability to adapt to a rapidly changing environment / technology
- Ability to work under pressure & meet deadlines without fail
- Ability to work without supervision
- Excellent verbal and written communication skills
- Ability to work beyond scheduled working hours
- Flexible and available to travel to various client locations as required
- Own reliable transport and a valid unendorsed code 8 driver’s license
Electives
Make quick and clear decisions while adapting to changing circumstancesManage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflictGrow teams and increase productivity through performance managementDefine and measure performance goals and hold self and others accountable to achievement of goalsSkilled in analytics and process mapping and distilling complex ideas into simple, actionable solutionsWork independently, but within the boundaries prescribed by DSV policies and proceduresMain Purpose of the role
Manage and support all administration and operational functions to drive operational excellence and meet customer requirements. Analyze statistics and write reports, contribute towards the achievement of client / company’s operational objectives.
Duties and Responsibilities
Oversee overall site operationsOversee Administration and operational functions to ensure compliance to SLACompletion of Monthly ReportsAssisting clients with queries and discrepanciesPlanning of Leave / Yearly and dailyPerforming quality controls – KPI’s, SLACompile daily reports and send to assigned client staffAddress SLA failuresManage the delivery of the organization’s objectives through communication, measurement and motivation of the staffManage cost and productivity on sitesManaging staff’s performance and growth to create a sustainable business environmentManaging and controlling resources and risk management.Facilitate site meetingsDrive cost saving initiativesAllocate and manage staff resources according to changing needsStaff training and inductionSet and drive operational objectivesDSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
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