Business Enhancement Manager

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South Africa’s leading Health, Beauty, and Wellness Retailer, The Clicks Group, is on the lookout for a dynamic and innovative Business Enhancement Manager to join the Store Support Department at their Head Office in Cape Town. This pivotal role combines strategic insight with operational excellence, making it an exciting opportunity for those eager to make a significant impact.

Job Purpose

In this role, the successful incumbent will spearhead initiatives that drive efficiency and productivity across store operations. The Business Enhancement Manager will lead a team dedicated to meeting daily operational needs while also championing innovative projects that align with Clicks’ strategic goals.

Key Responsibilities

• Lead, inspire and manage the Business Enhancement team to optimize efficiencies within store operations.
• Collaborate across functions with various departments to identify opportunities for process enhancements that yield tangible business benefits.
• Drive medium to high projects that may span multiple business areas, ensuring successful execution from start to finish.
• Gather, collect and interpret business requirements from the organisation effectively.
• Participate and design solutions with various stakeholders.
• Prepare detailed specifications for implementation.
• Define success metrics for solutions testing.
• Conduct thorough business analysis and drive process improvements within assigned projects.
• Present findings compellingly and secure buy-in from all relevant stakeholders.

Job related knowledge

Job related skills & competencies

Experience

Educational Qualifications

Seniority level

Director

Employment type

Full-time

Job function

Strategy / Planning, Project Management, and Information Technology

Industries

Retail

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