Outbound and Sales Operations Associate

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Why This Role Exists

Hi, we’re Scale Army. We’re on a mission to build a predictable, data-driven outbound engine. Right now, that engine doesn’t exist—and we need you to build it. You’ll take charge of the entire outbound system : from lead sourcing and sequencing to multi-channel automation and reporting. You’ll integrate and connect tools like Apollo, HubSpot, ZoomInfo, Instantly, LinkedIn automation, and dialers, ensuring everything works seamlessly together.

We’re comfortable working with Clay and setting up AI agents or automations (e.g., n8N). You’ll ensure SDRs and AEs are using one clean system, with zero data leaks. You’ll know exactly which channel, message, and ICP are driving results—and you’ll prove it with data.

While you’ll report to the Head of Sales, you’ll take full ownership of execution, testing, and iteration. You’ll bring solutions : “Here’s what’s working, here’s what’s not, and here’s what I need to fix it.”

Core Responsibilities

• Systems & Automation —fully integrate and operationalize the outbound tech stack : HubSpot, Apollo, ZoomInfo, Instantly, Clay, LinkedIn automation, and dialers.
• Automate data movement using HubSpot workflows and Zapier to eliminate manual tasks.
• Ensure there’s one accurate source of truth for leads, tasks, and reporting. Maintain
• Outbound Testing & Sequences —launch 5 outbound sequences across 3 distinct ICPs within the first 90 days; continuously A / B test messaging, timing, and channel combinations (email, LinkedIn, calls); track and report on effectiveness—reply rate, booked meetings, conversion by source.
• Reporting & Analysis —build and manage dashboards that clearly showcase what’s working and what’s not; track multi-touch attribution across calls, LinkedIn, and email; deliver clean, actionable reporting on outbound performance every week.
• Pipeline Targets —generate 30 qualified MQLs booked by the end of your first 90 days; enable SDRs to consistently book 8–10 meetings per week once systems are running.

Who You Are

What You Own

Who You’ll Work With

90-Day Sprint Goals

Work Hours : 9 AM–6 PM Eastern

Location : Fully Remote

Application Process

To be considered for this role these steps need to be followed :

Seniority Level : Mid-Senior level

Employment Type : Full-time

Job Function : Sales and Business Development

Industries : Marketing Services

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