IT Team Leader

IT TEAM LEADER

Pretoria

3–5 years in IT support or desktop support roles

Proven team leadership or supervisory experience

Strong knowledge of Windows, Active Directory, and networking

Familiarity with ITIL, ticketing systems (e.g., ServiceNow, Jira)

Excellent communication and conflict resolution skills

Certifications a plus : CompTIA Network+ / Security+, ITIL, Microsoft

Ability to coach, mentor, and manage SLAs