Talent.com
Remote Client Conversion Specialist

Remote Client Conversion Specialist

TalentPop AppWorkFromHome, Mpumalanga, South Africa
8 days ago
Job type
  • Remote
Job description

Stop Taking Orders. Start Driving Sales. Join the Frontline of E-Commerce Growth.

Join TalentPop – Where Top Performers Thrive

Are you ready to move beyond basic customer service? TalentPop is redefining customer engagement by turning every interaction into a potential revenue stream. We are seeking a Remote Client Conversion Specialist —an empathetic yet results-focused professional who can skillfully manage the customer journey, recover lost sales, and build lasting value for global e-commerce brands. This is your chance to secure a stable, high-growth remote career with predictable annual raises and an emphasis on work-life harmony.

IMMEDIATE ACTION REQUIRED : APPLICATION FAST-TRACK!

To ensure your application is reviewed by the Recruitment Team , you must follow these critical steps exactly. Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.

  • When selecting the position during your application, please choose “Brand Concierge” from the list of available roles.
  • In the application form, you’ll be asked for an application code – please enter BCS in that field.

What Makes This Role Unique

This role is the perfect blend of customer advocacy and sales expertise. You operate as a dedicated Brand Concierge, maximizing customer loyalty and spending through proactive, intelligent outreach.

Your Responsibilities

  • Sales Recovery : Strategically re-engage customers who abandoned their shopping carts, providing personalized solutions and incentives to complete their purchase.
  • Customer Journey Management : Guide buyers seamlessly through the post-purchase and consideration phases using targeted email and chat interactions.
  • Product Expertise : Become a trusted advisor, offering tailored recommendations that increase the value of every transaction.
  • Efficient Problem-Solving : Handle customer inquiries and minor troubleshooting with speed and precision, maintaining a high standard of client trust.

    • Why You Will Thrive at TalentPop

  • Career Security and Raises : Benefit from competitive pay that comes with guaranteed annual performance-based increases. We grow, and you grow with us.
  • Robust Benefits Package : Choose between comprehensive Health and Dental Insurance or a generous monthly Health Stipend. Plus, enjoy Holiday Bonuses.
  • Unrivaled Flexibility : 100% fully remote work and generous Paid Time Off (PTO) give you the control you need to succeed professionally and personally.
  • Clear Advancement : High performers are prioritized for unlimited opportunities for growth and promotion into leadership roles.

    • Requirements For Success

  • Minimum 1 Year E-commerce Customer Service / Support Experience (via chat / email is highly preferred).
  • Strong Persuasion Skills and a verifiable track record of converting leads or recovering sales.
  • Experience using tools like Shopify or customer relationship management (CRM) software.
  • Reliable remote setup (i5+ computer, 15+ Mbps internet, professional workspace).

    • Ready to Redefine E-commerce Success? If you're ready for a career where your efforts directly impact major brand revenue, we want to hear from you. Apply now!

    #J-18808-Ljbffr

    Create a job alert for this search

    Conversion Specialist • WorkFromHome, Mpumalanga, South Africa