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Manager: Base Airports (HLA/NLP/HDS/BFN)
Manager: Base Airports (HLA/NLP/HDS/BFN)FlySafair • ZA
No longer accepting applications
Manager: Base Airports (HLA/NLP/HDS/BFN)

Manager: Base Airports (HLA/NLP/HDS/BFN)

FlySafair • ZA
30+ days ago
Job description
  • Safair Operations, operating as FlySafair has a vacancy for a Base Manager assigned to our various bases including Lanseria/ Nelspruit/ Hoedspruit/ Bloemfontein. The successful applicant will report to the Airport Operations Manager.

Job Description

  • Manage and authorise purchases and invoices for Passenger Services, Crew and Technical;
  • Manage costs in respect of delays and missed connections;
  • Motivate for any additional contracts relating to purchasing;
  • 1m lement cost saving initiatives;
  • Manage external service provider relationships;
  • Attend to common interest matters;
  • Ensure adherence to company policies and procedures;
  • Ensure adherence to relevant legislation (Air/Ground Safety, Labour);
  • Achieve punctuality targets, On Time Performance Ensure emergency plans are in place for the relevant station;
  • Plan, organise and motivate for resources when required;
  • Coordinate delay handling, in some severe cases he/she will be requested to present themselves to the airport;
  • Coordinate regular audits to ensure service and safety standards are of the highest quality;
  • Ensure a smooth and positive passenger experience;
  • Promote customer service KPI as directed by Management and NPS;
  • Ensure that the external service provider/s align their customer service standards with that of FlySafair's standards;
  • Provide leadership to supervisors and staff;
  • Ensure staff maintains effective communication channels;
  • Ensure staff has the required training and skills;
  • Manage the performance of staff;
  • Manage unresolved staff queries/issues;
  • Maintain correct staff levels;
  • Initiate and manage the recruitment of staff in close co-operation with the company's HR Division;
  • Manage staff scheduling and activity;
  • Enforce housekeeping practices;
  • Ensure compliance with health and safety regulations;
  • Ensure compliance with the company code of conduct;
  • Represent Safair Operations at the Airline Operators Committee (AOC) forum at various stations through third-party service providers;
  • Represent Safair Operations at the Local Baggage/Pilferage Committee at various stations through third-party service providers;
  • Represent Safair Operations at the Local Airport Security and Safety Committee at various stations through third-party service providers;
  • Represent Safair Operations at the Local Bird and Wildlife Committee at various stations through third party service providers.

Job Requirements

  • Grade 12 or Equivalent (Essential);
  • Diploma/Degree in travel and tourism or aviation (Advantageous);
  • Minimum of 10 years aviation experience, of which, 5 years must be management experience;
  • Experience in the following areas: Baggage handling Passenger Handling Operations and Cargo Handling;
  • Non-scheduled Operations;
  • Experience in Commercial Ground Handling agreements;
  • Experience working with IOSA and ISAGO audit requirements.

Personal Attributes:

  • Professional;
  • Immaculate time keeping;
  • High integrity;
  • Empathy;
  • Patience;
  • Self-motivated;
  • Independent (able to work without supervision);
  • Goal oriented;
  • Positive attitude;
  • Able to cope with changing workload priorities and pressure.

Deadline:7th April,2026

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Manager: Base Airports (HLA/NLP/HDS/BFN) • ZA

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