Learning and Development Facilitator - International

RewardscoZA

22 hours ago

Job description

Job title : Learning and Development Facilitator - International

Job Location : KwaZulu-Natal,

Deadline : November 27, 2025

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We’re on the hunt for an experienced Sales Trainer who is ready to take their career to the next level by shaping high-performing sales teams through innovative, high-impact training strategies.

Key Responsibilities :

Design and deliver high-impact sales training programs with a focus on outbound international sales principles, sales psychology, objection handling, and closing techniques

Identify skill gaps through observation, call listening, and data analysis, and implement strategies to close them effectively

Facilitate onboarding for new hires and refresher programs for existing staff to maintain high levels of engagement and competence

Maintain accurate administration of reports, training environments, and performance assessments

Collaborate closely with Operations and QA to align training outputs with business KPIs and targets

Track training ROI and provide actionable insights and reports to stakeholders

Requirements

Matric is essential

A minimum of 3 to 5 years of experience in International Outbound sales training gained within a Call centre environment

Experienced gained within the USA market is essential

Must have trained on Telecommunications, Insurance or Utilities

Proven track record of improving sales KPIs through training and coaching interventions

Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) for content development, reporting, and tracking

Proficiency in LMS platforms, online training tools, and facilitation of both in-person and virtual sessions

Strong communication skills and the ability to inspire and engage multicultural teams

Exposure to global client requirements, compliance standards, and diverse customer expectations

Passion for continuous improvement, learning, and empowering others to succeed

Any related qualification of certification is an advantage

Clear criminal record

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