Floor Manager (FMCG)
SydsenJohannesburg, Gauteng, South Africa2 days ago
Job descriptionMatric / Grade 12 (essential) Tertiary qualification (certificate, diploma, or degree) in a relevant field advantageous Minimum of 5 years experience in a warehouse, fresh produce, or logistics environment Proven supervisory experience in a wholesale & retail or warehouse setting (essential) Strong knowledge of order preparation, order checking, and quality control processes Experience managing teams and maintaining operational discipline Excellent communication, coordination, and problem-solving skills Ability to work efficiently in a high-pressure, fast-paced environment Basic sales and customer service experience advantageous Reliable, self-motivated, and accountable with a strong work ethic Own reliable transport (essential) Forklift operator license advantageous Preference will be given to suitably qualified candidates from designated groups
Main Responsibilities :
- Supervise Floor Assistants and Sales Assistants to ensure all sales orders are prepared and dispatched accurately and on time
- Oversee order preparation, checking, and quality control to maintain product freshness and customer satisfaction
- Coordinate daily floor activities and manage workflow to ensure efficiency and accuracy in order preparation
- Implement and maintain effective measures to minimize stock losses
- Conduct regular stock control checks and reconcile variances
- Ensure cleanliness and general housekeeping standards are upheld on the trading floor
- Motivate and guide team members to perform effectively under pressure
- Assist with mushroom sales, including handling customer calls, taking orders, and following up on queries
- Liaise with the sales and dispatch teams to ensure smooth operational coordination
- Enforce company policies, procedures, and standards of accountability
Minimum Requirements / Qualifications / Competencies :
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Floor Manager • Johannesburg, Gauteng, South Africa