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Specialist Server - Patch Management

Specialist Server - Patch Management

NTT DataJohannesburg, South Africa
18 days ago
Job type
  • Quick Apply
Job description

Endpoint devices are currently deployed and managed through the desktop environment team; however, there is a clear gap in dedicated ownership and focus on patch management for server infrastructure. This oversight increases the risk of security vulnerabilities, non-compliance, and poor performance of devices due to pending patches and updates

Responsibilities

Patch Management

  • Monitor, test, approve, and deploy OS and third-party application patches across endpoints devices (Windows).
  • Ensure timely application of security updates and zero-day patches.
  • Manage patch rollout schedules to minimize business disruption.
  • Rollback and troubleshoot failed patch deployments as needed.

Software Deployment

  • Package, test, and deploy enterprise applications using endpoint management tools (e.g., Endpoint Central, SCCM, Intune).
  • Build and maintain system images for deployment.
  • Liaise with third-party vendors, such as Dell, to coordinate and initiate zero-touch provisioning.
  • Ensure smooth and efficient patch management, deployment processes and software licensing compliance.

    • Compliance and Reporting

  • Generate and analyse patch compliance reports.
  • Maintain audit logs for all patch and deployment activities.
  • Assist in ensuring compliance with relevant security standards (e.g., ISO 27001).

    • Endpoint Management

  • Support remote and on-premises devices via endpoint management platforms.
  • Collaborate with cybersecurity teams to remediate vulnerabilities.
  • Maintain documentation for patching processes, configurations, and standard operating procedures (SOPs).

    • T esting and Validation

  • Conduct pre-deployment testing of patches and applications.
  • Identify compatibility issues or conflicts before mass deployment.

    • Skills

  • Proven experience in patch management and software deployment in mid- to large-scale IT environments.
  • Hands-on experience with ManageEngine Endpoint Central (Desktop Central), SCCM, Intune, or similar.
  • Strong knowledge of :
  • Operating systems (Windows, macOS, Linux)
  • Third-party applications (browsers, Java, Adobe, etc.)
  • Patch cycles and security vulnerability management
  • Experience with remote device management and cloud-based endpoint tools.
  • Basic scripting (PowerShell, Bash) is a plus.
  • Strong documentation, communication, and troubleshooting skills.

    • Qualifications :

  • Grade 12, Degree in Computer Science / IT Diploma
  • NQF Level 6, CompTIA Security+
  • Windows Server Fundamentals / Modern Desktop Administrator
  • Microsoft Certified : Endpoint Administrator Associate
  • ManageEngine Certification (Endpoint Central)
  • ITIL Foundation
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    Specialist • Johannesburg, South Africa