Job title : Retail Cashier (Worcester)
Job Location : Western Cape, Worcester
Deadline : October 18, 2025
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Description
Main Purpose of the Job
Responsible to accurately process all guest billing transactions and access control for the Retail in accordance with the required standards of the Company.Key Performance Areas
Prepared Work Area
Check trading area and ensure all equipment’s (TV and video, micros systems and cash registers) for service are functioning and ready for service.Check cleanliness of store, station and surroundingCommunicate and follow-up on the correction of any equipment faults or defectsCashiering Services
Handle all billing transactions for customers visiting and purchasing items from various retail storesReconcile payments to stock sold in the systemParticipate in stock control processesReconcile float at the end of the daySubstantiate and report on any float variancesSecure and transport float as requiredGuest information and copies of transactional documentation is accurately recordedSupporting documents have been generated for auditing purposes (where required)Customer Engagement
Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all timesInteract with guests and provide professional service standards and relevant solutionsIdentifies customers and understand their preferencesEducate customers on business unit facilities, products and current promotionsBe able to pass on all product information (including promotion information, functions, facilities, etc.) to guestsHandle any customer complaints, requests and / or suggestions to resolution, escalating if necessaryRequirements
Education
Grade 12Experience
Previous cashiering experience is an advantageAbility to work shifts that meet operational requirementsPhysically able to move operating equipmentHave an open attitude to perform similar functions in alternative outlets due to operational requirementsCore and Personal Behavioural Competencies
Problem SolvingCollecting Information (listening; asking questions)Team co-operationDealing with CustomersFollowing InstructionsAttention to detailChecking (accuracy in the handling and recording of transactions)Emotional resilienceHonesty in the handling of cashPresentableTechnical / proficiency competencies
English verbal communication skillsNumerical skills (calculations)Cash / credit transaction knowledgeCashiering equipment usage and maintenanceCashiering administrationRetail Product KnowledgeBasic computer skillsSales / Retail / Business Development jobs