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Customer Support and Sales Adviser

Customer Support and Sales Adviser

HuntswoodZA
14 days ago
Job description

Job title : Customer Support and Sales Adviser

Job Location : KwaZulu-Natal,

Deadline : October 14, 2025

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Job Overview :

  • Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team.

    • Job Responsibilities :

  • Providing excellent customer service, with customers issue being resolved first time around.
  • Use your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.
  • Build rapport with customers, get to know their individual needs and put their interests first.
  • Excellent time management skills
  • Convert incoming customer service calls into sales.
  • Explain to customers the offer and the product benefits.
  • Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
  • Building great rapport with your clients, to ensure there is a trust level built.
  • Act as a brand ambassador of our client

    • Job Required Requirements :

  • Grade 12 or a NQF 4 Equivalent
  • Outbound / Inbound sales experience (local / international)
  • Minimum 12 months sales + 12 months customer service
  • Recent 1-year unbroken tenure
  • Resides within a 30 KM radius from the office.

    • Skills Required :

  • Excellent verbal communication

    • Soft Skills

  • Sales Ability (comfortable with handling objections, building rapport, needs analysis)
  • A solid background in targeted customer service.
  • A driven mindset and a love for hitting targets.
  • Attention to detail, so the conversation is correctly captured and actioned.
  • Customer centricity
  • Ability to multitask.

    • Preferred Skills :

  • Advanced sales / upselling or retentions experience.
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