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Senior Clerk : Client Service Center (Durban) (Kwazulu Natal)

Senior Clerk : Client Service Center (Durban) (Kwazulu Natal)

AVBOB South AfricaDurban, ZA
12 days ago
Job description

Job title : Senior Clerk : Client Service Center (Durban) (Kwazulu Natal)

Job Location : KwaZulu-Natal, Durban

Deadline : November 06, 2025

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Description

  • We are looking for a customer- centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within agreed time standards.
  • You will be working for a well-established company that is over 100 years old with strong values.  An organization that values employee development and rewards excellent performance.
  • RESPONSIBI LITIES    INCLUDE :

  • Financial and Administrative Tasks
  • Handling of Petty Cash
  • Handle all fraud allegations / complaints
  • Monthly and weekly statistics report writing
  • Attend to administrative tasks as and when requested to do so by the Department Head
  • System Maintenance
  • Reports and Statistics
  • Risk Management
  • Cash Claims
  • Funeral Arrangements
  • New Policies
  • Requirements

    QUALIFICATIONS REQUIRED FOR   THE POSITION :

  • Matric (Grade 12)
  • Category B FAIS Accredited
  • Clear ITC credit record
  • Clear criminal record
  • Where the consultant is not yet accredited, they need to be working under supervision with the appropriate contact in place and under supervision of an accredited Key Individual
  • QUALIFICATIONS    REQUIRED    FOR    THE    POSITION :

  • Marketing experience
  • Computer literate and must be able to work under pressure
  • Good communication skills (English and two African languages)
  • Should be client friendly and service orientated
  • Listening and problem-solving skills
  • 1-2 Years life assurance, preferably in policy maintenance / client services environment
  • 1-2 Years administrative experience
  • AVBOB Production system will be an advantage
  • SKILLS REQUIRED FOR THE POSITION :

  • Good communication, administration and time management skills
  • Customer Service  jobs
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    Durban • Durban, ZA