Job title : Senior Clerk : Client Service Center (Durban) (Kwazulu Natal)
Job Location : KwaZulu-Natal, Durban
Deadline : November 06, 2025
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Description
We are looking for a customer- centric individual to deliver excellent customer services to clients, ensuring processing of daily requests efficiently within agreed time standards.You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.RESPONSIBI LITIES INCLUDE :
Financial and Administrative TasksHandling of Petty CashHandle all fraud allegations / complaintsMonthly and weekly statistics report writingAttend to administrative tasks as and when requested to do so by the Department HeadSystem MaintenanceReports and StatisticsRisk ManagementCash ClaimsFuneral ArrangementsNew PoliciesRequirements
QUALIFICATIONS REQUIRED FOR THE POSITION :
Matric (Grade 12)Category B FAIS AccreditedClear ITC credit recordClear criminal recordWhere the consultant is not yet accredited, they need to be working under supervision with the appropriate contact in place and under supervision of an accredited Key IndividualQUALIFICATIONS REQUIRED FOR THE POSITION :
Marketing experienceComputer literate and must be able to work under pressureGood communication skills (English and two African languages)Should be client friendly and service orientatedListening and problem-solving skills1-2 Years life assurance, preferably in policy maintenance / client services environment1-2 Years administrative experienceAVBOB Production system will be an advantageSKILLS REQUIRED FOR THE POSITION :
Good communication, administration and time management skillsCustomer Service jobs