Job Title : Kyocera Printer Technician (IT & Document Solutions Specialist)
Employment Type : Full-Time
Department : Technical Support / IT Services
Salary : ("Market Related")
About the Role :
We are seeking a skilled Printer Technician with a solid background in Information Technology and Managed Document Solutions to join our dynamic team. The ideal candidate will have hands-on experience with multifunction devices , as well as strong knowledge of software solutions such as PaperCut and ScannerVision .
You will be responsible for installing, maintaining, and supporting Office automation devices, configuring print management systems, and integrating document workflows that meet the evolving needs of our clients.
Key Responsibilities :
- Install, maintain, and repair Kyocera printers, copiers, and multifunction devices on client sites.
- Configure and support document solutions, including PaperCut MF and ScannerVision .
- Integrate print and scan workflows with existing IT infrastructure.
- Provide remote and on-site troubleshooting and technical support.
- Work closely with clients to assess needs, recommend solutions, and deliver training.
- Maintain accurate service records and documentation.
- Keep up to date with new Kyocera models, firmware updates, and solution offerings.
Requirements & Skills :
Proven experience with a range of printers and multifunction devices.Strong knowledge of Managed Document Services (MDS) .Hands-on experience with PaperCut , ScannerVision , and related document management tools.Solid understanding of networking , Windows Server , and Active Directory .Comfortable working with printer protocols (PCL, PostScript) and troubleshooting print queues .Excellent problem-solving, communication, and customer service skills.Valid drivers license and own reliable transport (if fieldwork is involved).Qualifications :
IT certification or diploma (A+, N+, MCSE, or equivalent) is advantageous.Printer / IT technical certifications are a strong advantage.Training or certification in PaperCut or ScannerVision is highly beneficial.What We Offer :
Competitive salary and benefits.Ongoing training and professional development.Opportunity to work with industry-leading technologies and brands.Supportive and collaborative team environment.Create a job alert for this search
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