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Patient Booking Specialist (Appointment Setter / Client Sales Representative) – Remote | Warm L[...]

Patient Booking Specialist (Appointment Setter / Client Sales Representative) – Remote | Warm L[...]

Loomi Dental — Patient Acquisition Reinvented for Premium Dental ClinicsWorkFromHome, Western Cape, South Africa
2 days ago
Job type
  • Remote
Job description

Patient Booking Specialist (Appointment Setter / Client Sales Representative) – Remote | Warm Leads | No Cold Calls | OTE £500–£1,000

Are you naturally empathetic and enjoy helping people feel confident about their decisions? Join Loomi Dental and help patients transform their lives — one smile at a time.

Role Mission

To make every patient feel cared for, understood, and guided to book with confidence.

Values

Fairness, Service, Trust.

About Us

We’re reinventing how dental clinics attract and serve patients — using AI, smart marketing, and cutting‑edge tech to make growth simple and effective. At our core, we’re a team of passionate, fair, fun, and mission‑driven people who believe in doing great work and enjoying the journey along the way.

Mission

To redefine how clinics attract and retain patients — combining empathy, technology, and trust to create lasting growth.

Location

Remote

Hours

Monday – Friday, 9am–6pm UK time

Role Overview

We’re looking for a driven Patient Booking Specialist to join our growing team. This performance‑based role focuses on turning warm leads (no cold calls) into confirmed appointments for dental clinics. You’ll speak with patients interested in treatments such as Invisalign, dental implants, veneers, and cosmetic procedures, helping them feel supported and ready to book.

What You’ll Do

  • Call warm leads every day – no cold calls, just real patient interest.
  • Run discovery calls to understand patient needs, goals, and concerns, then guide them toward the right treatment.
  • Share clear, honest information about treatment options and pricing, securing deposits to confirm bookings.
  • Confirm bookings directly in clinic calendars.
  • Deliver concise patient notes so clinic teams are fully prepared for each consultation.

Success in the Role

  • ✅ 3 months → Confidently hitting appointment targets, mastering scripts & tools.
  • ✅ 6 months → Consistently exceeding goals, providing insights on lead quality.
  • ✅ 12 months → Recognised as a top performer, trusted with larger clinic accounts.
  • ✅ 18 months → Opportunity to train new setters and take on leadership responsibilities.
  • Requirements & Attitude

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    Appointment Setter • WorkFromHome, Western Cape, South Africa