HR Operations Manager

Overview

Hire Resolve is seeking an experienced and dynamic HR Operations Manager to join their team in Cape Town, WC. The HR Operations Manager plays a pivotal role in driving the transformation of the human resources function, ensuring alignment with the company’s evolving strategies. This role is responsible for ensuring adherence to standards, policies, and practices, and implementing performance management and operations management initiatives. The HR Operations Manager will ensure appropriate HR transactional performance, optimised HR systems, and foster a high-performance culture that aligns with the company’s agile and manufacturing goals.

Responsibilities

• Manual Implementation
• Roll‑out and embed HR policies, standards, and practices.
• Conduct training sessions for managers and employees.
• Lead change management initiatives aligned with business strategy.
• Performance Management : Implement and maintain performance frameworks.
• Coach managers in setting goals and managing performance.
• Promote continuous feedback culture.
• Use data for decision‑making and reporting to leadership.
• Optimize HR systems and workflows (recruitment, onboarding, payroll, etc.).
• Ensure compliance with labor laws and internal policies.
• Drive process improvement for HR service delivery.
• Conduct workforce planning and manage employee lifecycle processes.
• Analyze HR metrics for trends and improvements.
• Champion employee engagement and retention strategies.
• Handle disputes and promote a collaborative environment.
• Drive wellness and inclusion initiatives.
• Act as a strategic business partner to leadership.
• Lead and develop the HR operations team.
• Collaborate cross‑functionally with operations and production teams.
• Assess and address own development needs.
• Centralised Payroll Management : Oversee accurate payroll processing and benefits administration; act as salary administrator; lead payroll system migration (VIP to PaySpace).
• Talent Acquisition and Retention : Develop company‑wide recruitment and retention strategies.
• Learning and Development : Oversee training, career development, and succession planning; conduct learning needs analysis and manage training budgets; oversee the SDF function, including WSP and ATR reporting.
• Occupational Health and Safety : Advise on Health & Safety matters; manage incapacity processes.
• Employment Equity : Develop and implement EE strategy and plan; ensure compliance and reporting.
• Compensation Management : Manage salary structures and benchmarking; ensure PIMCA compliance.
• Board Committee Participation & SMETA : Represent company at Social and Ethics & Remuneration Committees; act as company rep for SMETA certification.

Qualifications

Salary : negotiable.

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