Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide strategic and operational direction to optimise and manage the end-to-end claims value chain within the Core Operations area. Develops the overall strategy for the claims management of the Insurance business. The Incumbent would lead and manage multiple business areas within the Claims function.
Qualifications
Type of Qualification : First Degree
- A relevant bachelor’s degree (LLB, BCOM, Risk Management)
- A Post Graduate qualification advantageous
Experience Required
Experience with exposure to Legal, claims operations, Personal and commercial Lines claims.Compliance and Risk Management and project experienceInsurance Products and Services : Knowledge and understanding of the range of insurance products and services available in the market and how that can be used to meet client’s needs.Insurance Risk Management : Knowledge and understanding of the factors that affect the performance of an underwriting portfolio and how risk exposure can be monitored and controlled. Understanding of the basic principles of insurance including good faith, insurable interest, indemnity, contribution, subrogation and proximate cause.Insurance operations and process : Knowledge and understanding of the process to determine risk premiums payable and knowledge and understanding of how claims are managed.Underwriting process : Knowledge and understanding of the organisation's underwriting processes and procedures which is needed for new risks, alteration, renewals and cancellations to be processed in an accurate and timely manner.Risk perception and assessment : Knowledge and understanding of the information gathering process, the factors that affect the accepting and underwriting of risks and how these are applied on a day-to-day basis.Insurance Customer : The ability to assess if a customer qualifies to receive the services applied for, based on established parameters and criteria.Additional Information
Behavioural Competencies
Articulating InformationChallenging IdeasConvincing PeopleDeveloping ExpertiseDeveloping StrategiesEmbracing ChangeEmpowering IndividualsEstablishing RapportMaking DecisionsProviding InsightsResolving ConflictValuing IndividualsTechnical Competencies
Customer Service ManagementProcess ImprovementMarket AnalysisBudget ManagementTraining and DevelopmentProject ManagementRisk AssessmentRegulatory ComplianceData AnalysisNegotiationPresentation Skills#J-18808-Ljbffr
