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Operations Manager

Operations Manager

SomewhereWorkFromHome, Eastern Cape, South Africa
30+ days ago
Job description

Operations Manager

This is a full‑time remote role for an Operations Manager at a growing U.S.-based company. The Operations Manager will be responsible for overseeing and optimizing day‑to‑day operations, ensuring smooth execution of business processes, improving operational efficiency, and supporting the company’s growth initiatives at Somewhere .

Qualifications

  • More than 2 years of experience as an Operations Manager or Client Success in a similar role
  • Strong organizational, problem‑solving, and decision‑making skills
  • Able to analyze data and formulate strategies in line with the required outcome
  • Proven ability to manage multiple tasks and priorities in a fast‑paced environment
  • Coach, manage, and mentor leaders within the business to achieve KPIs
  • Excellent communication and interpersonal skills
  • Proficiency in operational management tools and software
  • Ability to work effectively in a remote setting

Requirements

  • Help run daily operations for a U.S.-based small business, ensuring efficiency and productivity across all areas
  • Manage capacity planning as well as utilization to support the achievement of business targets, volumes, and operational budgets
  • Develop and implement operational policies and procedures to improve workflow and performance
  • Monitor and analyze operational metrics to identify areas for improvement
  • Collaborate with cross‑functional teams to support company goals and initiatives
  • Identify and troubleshoot operational issues, providing timely solutions to minimize disruptions
  • Measure, assess and report on the performance of teams against targets and industry norms
  • Support the development and execution of company strategies to drive growth and success
  • Foster a culture of continuous improvement within the team
  • Compensation

    $1,500 - $2,500 per month, paid in USD, depending on experience.

    Details

  • Independent contractor agreement paid 2× monthly.
  • Client has a desire for long‑term commitment.
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    Manager • WorkFromHome, Eastern Cape, South Africa