General Manager - 6 month FTC

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Olfants River Lodge is ideally positioned between Joburg, Pretoria, and Mbombela (Nelspruit). This extensive property features ample accommodation choices (245 beds) to suit all budgets, along with resort-style facilities, conferencing, and banqueting venues.

Olfants River Lodge is managed by Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, we're on a mission to actively create a brighter future.

Dream Hotels & Resorts lives by its 8 core values. Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.

Job Overview

As the Lodge Custodian, you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property's reputation, and driving the achievement of business goals.

Key Responsibilities

• Provide strategic direction and diection to all hotel and resort departments
• Foster a culture of exceptional customer service and guest satisfaction
• Develop and manage the annual budget in collaboration with executive leadership
• Collaborate with the sales and marketing team to drive revenue and occupancy
• Collaborate with the Head Office People team with recruitment, training and develop a high performing team
• Ensure compliance with brand standards, induustry regulations, and legal requirments
• Build and maintain positive relationships with the local community
• Lodges team members are expected to be versatile and actively participate in various facets of the entertainment teams responsibilities

Theoretical Knowledge

Seniority level

Employment type

Job function

Industries

Referrals increase your chances of interviewing at Dream Hotels & Resorts by 2x

#J-18808-Ljbffr