Job Title :
Director of Marketing & Client Success
Position Type : Full-Time, Remote
Working Hours : EST
About Role
Our Client is a fast-growing organic lead generation company helping businesses drive sales through strategic posting in local Facebook groups. In less than a year, they’ve scaled to nearly 120 active clients.
For our client, we are seeking a dynamic, experienced, and hands-on VP of Marketing & Client Success to lead the charge in organic marketing, client satisfaction, and internal team growth. This is a pivotal role in our leadership team, responsible for driving scalable growth, building world-class systems, and elevating our client and marketing experience.
Key Responsibilities
Organic Marketing & Facebook Growth Strategy
- Manage and scale 20+ Facebook accounts , driving organic lead generation and community engagement
- Own the end-to-end Facebook Group strategy : growth, content, and performance
- Develop, test, and execute organic growth tactics , staying current on platform updates and trends
- Build social accounts from scratch into high-performing channels through compelling copy and visuals
- Optimise group presence to drive inbound leads , group engagement , and client satisfaction
Content & Copy Leadership
Lead the direction of copywriting and content creation , ensuring alignment with client voice and marketing goalsPersonally write and review high-performing content that speaks to local markets and generates leadsOversee team-wide publishing efforts across Facebook Groups, providing quality assurance and strategic guidanceGuide content strategies across other social platforms as neededClient Success & Relationship Management
Act as the primary point of contact for key clients – aligning on goals, reviewing performance, and addressing issuesManaging 40+ client or account effectively at the same time.Drive retention and satisfaction by proactively identifying challenges and delivering solutionsLead onboarding and ensure every new client starts strong with clear expectations and great first impressionsMonitor group and campaign performance, sharing insights through strategic monthly reviewsTeam Leadership & Development
Lead and inspire a high-performing team of 10+ marketing and client success professionalsCreate a culture of accountability, creativity, and continuous improvementDesign incentive structures to reward performance and retain top talentSet clear KPIs, monitor progress, and coach the team to hit performance targetsPerformance Optimization & Reporting
Analyze campaign data and group insights to make informed decisionsContinuously refine workflows and content strategies based on resultsEnsure all team activities are aligned with the broader vision and growth goalsWhat Makes You a Perfect Fit
Organic Marketing Expert : 3+ years in organic marketing, ideally in Facebook Group engagement, with a proven ability to scale social communities and drive leadsMaster Copywriter & Storyteller : You know how to create engaging, converting content that drives actionClient-First Leader : You build trust with clients, solve problems before they arise, and deliver results that exceed expectationsTeam Builder & Motivator : You lead with empathy, set a high bar, and know how to build a culture that deliversExecution-Oriented Strategist : You think big, act fast, and don’t mind rolling up your sleeves to get things doneStrong Communicator : Fluent in English with a professional, American tone in both written and verbal communicationsWhat a Typical Day Looks Like
Review daily performance, content calendar, and team prioritiesConduct strategy calls and check-ins with clients to align on goals and ensure satisfactionDive into Facebook Group content, providing feedback or making edits to ensure impact and brand alignmentLead a team meeting to review KPIs and identify improvement opportunitiesCollaborate with paid media, creative, and operations teams to ensure cross-functional alignmentEnd the day reviewing strategic initiatives, planning growth experiments, or onboarding a new high-potential clientInterview Process
Initial Screening Call – Understand your background and fitVideo Interview – Dive deeper into strategy, leadership, and marketing knowledgeFinal Interview – Meet with leadership for alignmentBackground Check – Reference and past employment verificationApply Now!
If you’re a seasoned marketing leader with a passion for organic growth, client success, and building something extraordinary from the ground up, we want to hear from you.
