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Sanlam Financial Adviser : Durban, Umhlanga & Surrounding Areas

Sanlam Financial Adviser : Durban, Umhlanga & Surrounding Areas

Sanlam GroupDurban, ZA
30+ days ago
Job description

Job title : Sanlam Financial Adviser : Durban, Umhlanga & Surrounding Areas

Job Location : KwaZulu-Natal, Durban

Deadline : October 08, 2025

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What will you do?

  • The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements.
  • Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set.
  • Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales.
  • Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

    • What will make you successful in this role?

    Assist in growing the Sanlam Adviser Business

  • Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
  • Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

    • Undertake relevant behaviours to attain targets relating to :

  • Revenue generation (Single and recurring premiums)
  • Activity quotas
  • Promote the Sanlam brand
  • Treating customers fairly to be applied to all client engagements
  • Role is aligned to your personal career aspirations

    • Networking, prospecting and leads generation

  • Face to face interactions, social or business, to create business opportunities.
  • Prospecting of new clients through creative opportunities such as business / social networks, associations or ad hoc presentations.
  • Turning trusted relationships into business relationships.
  • Strengthening existing relationships by increasing the current service.
  • Use existing sources to establish opportunities across Sanlam businesses.
  • Personalised client value propositions.
  • Marketing on social media.
  • Undertake selected client focused activities to generate leads and informal prospecting opportunities.
  • Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
  • Structuring and implementing focused campaigns with new or existing clients in the defined market.
  • Requesting active and ongoing leads and referrals from others.
  • Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

    • Client consultations and sales

  • Ensure all client interactions are compliant in terms of disclosures and advice given (provide written / electronic information required for compliance).
  • Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
  • Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
  • Provide sound personal financial planning advice.
  • Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
  • Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
  • Use relevant processes and system tools to capture analysis information and update records accordingly.
  • Review client portfolio annually by undertaking the above steps.

    • Client Service

  • Ensure all client interactions are ethical, courteous and professional.
  • Follow-up or refer all existing business queries to be resolved timeously through support.
  • Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
  • Undertake continuous learning in terms of knowledge, skills and market / industry issues so as to service clients within the defined market.
  • Initiate long term client relationships and maintain a relational focus.

    • Monitor, update and reporting (weekly / monthly)

    Document and present the following activities :

  • Number and profile of contacts, appointments, consultations.
  • Issued business and revenue against targets.
  • Update client details on records.
  • Appropriate workflow and activity monitor system entries.

    • Qualification and Experience

  • Grade 12
  • Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

    • Knowledge and Skills

  • Financial advice and support
  • Production target achievement and budgeting
  • Compliance and risk management
  • Client relationship management
  • Financial planning and recommendations

    • Personal Attributes

  • Communicates effectively - Contributing independently
  • Tech savvy - Contributing independently
  • Action orientated - Contributing independently
  • Interpersonal savvy - Contributing independently
  • Persuades - Contributing independently
  • Sales / Retail / Business Development  jobs
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    Financial Adviser • Durban, ZA

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