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Sector Manager
Sector ManagerFidelity Services Group • Nelspruit, ZA
Sector Manager

Sector Manager

Fidelity Services Group • Nelspruit, ZA
2 days ago
Job description

Job title : Sector Manager

Job Location : Mpumalanga, Nelspruit

Deadline : December 13, 2025

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  • A position for a Sector Manager under Specialized Services Division exists at FSS : Specialized Services reporting to the Divisional Manager.  The Sector Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.

Experience, Requirements and Qualifications :

  • Matric certificate (Grade 12)
  • PSIRA Grade A / B Registration and Accreditation
  • Firearm Competent – Business Purpose
  • No criminal record or any pending cases
  • At least 8 years’ experience in the Security industry
  • At least 5 years’ experience in Operational / Guarding Security industry
  • Exceptional staff management experience
  • Computer literate and proficient on all Microsoft programs
  • Valid driver’s licence with own reliable transport
  • Knowledge of business process, function, and acumen
  • Has a good command of the English language both written and verbal.
  • Excellent communication skills and the ability to work well with people at all levels are essential.
  • Knowledge of ISO 9001 : 2000 quality Management and requirements
  • Must have knowledge of :

  • Sectorial Determination
  • Basic Conditions of Employment Act (BCEA)
  • PSIRA
  • FAMS
  • SOP. Standard Operating Procedures
  • Occupational Health & Safety
  • Fleet and logistics
  • Job Description : (Not totally inclusive)

    Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.

  • Oversee all staff, budgets, operations and guarding of the respective business area.
  • The formulating of overall strategy, managing people and establishing policies and procedures.
  • To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
  • Ensuring growth, thrive and profit rising for the branch.
  • Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
  • Set and manage goals for new business.
  • Financial management of business.
  • Ensure that feedback on projects is always provided to Regional Executive.
  • Overseeing daily business operations and ensuring compliance to contractual requirements.
  • Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth.
  • Training lower-level managers and staff.
  • Ensuring subordinates are in line with company policies and procedures.
  • Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks.
  • Oversee recruitment and training of employees.
  • Evaluate and improve, performance and productivity.
  • Evaluate and improve financial performance.
  • Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures.
  • Researching and identifying growth opportunities.
  • Generating reports and giving presentations.
  • Coordinating branch activities.
  • Prepare and present daily, weekly, and monthly reports for superiors.
  • Ensure compliance with regulated legislation and acts.
  • Customer satisfaction reports.
  • Ensure all clients are services as per contractual requirements.
  • Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk.
  • Develop and maintain training of subordinates, through formal training and direct mentoring.
  • Ensure all major special projects / events are organized.
  • Engage with current and potential clients to market and sell an end to end integrated solution.
  • Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised.
  • Complete fleet schedule, incl technology installed and site deployed, asset management.
  • Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management.
  • Competencies Required

  • Excellent presentation & Communication skills
  • Outstanding organizational
  • Negotiation and conflict management skills
  • Customer focus with continuous improvement skills.
  • Leading and management competencies – Providing Leadership
  • Investigating / Risk Assessment Skills
  • Strong analytical and critical thinking ability
  • Problem solving attitude
  • People Management skills
  • Structuring Tasks
  • Persuading and influencing
  • Creating Innovation and Adjusting to Change
  • Business acumen
  • Deadline Driven
  • Driving Success
  • Showing Resilience
  • Administrative / Management  jobs
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