Service Desk Engineer
Plus 1xWorkFromHome, Western Cape, South Africa6 days ago
Job descriptionProven experience in a service desk or IT support role. Strong knowledge of Windows OS, Microsoft 365, and basic networking. Excellent communication and problem-solving skills. Customer-focused with a proactive approach.
Overview
Job Title : Service Desk Engineer (Hybrid – Cape Town)
We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days.
Responsibilities
- Provide first- and second-line technical support to end users.
- Troubleshoot hardware, software, and network issues.
- Manage service requests and incidents through the ticketing system.
- Collaborate with internal teams to ensure timely issue resolution.
Requirements
If you\'re a tech-savvy professional who thrives in a collaborative environment, we’d love to hear from you!
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Service Desk Engineer • WorkFromHome, Western Cape, South Africa