Medical Authorization & Admin Clerk

As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.

To display the company values : C - Compassion, A - Accountability, R – Respect, E – Ethics (CARE)

Job Purpose

To ensure the efficient coordination of the authorization process and provide accurate, professional administrative and financial support to the unit, enabling a smooth workflow, effective patient care, and alignment with Cancercare’s CARE values.

Skills

• Time management and organizational skills - Excellent time management and organizational skills are needed to optimize provider schedules, manage patient flow, and meet deadlines.
• Strong communication (verbal and written) - Strong verbal and written communication skills are necessary for interacting with patients, colleagues, and for documenting information accurately.
• Problem-solving and analytical ability - The ability to handle patient concerns, resolve conflicts, and troubleshoot issues that arise in a busy office environment is important.
• Computer Skills - Strong computer literacy, including Microsoft Office Suite and specific EHR systems, is vital for administrative tasks.
• Attention to detail and accuracy
• Planning and prioritization skills
• Customer Service - The ability to greet patients, answer questions professionally, and maintain a friendly and compassionate demeanor is key.

Knowledge

Personal Attributes

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