Assistant Maitre'd

Crew Life at SeaCape Town, Western Cape, South Africa

30+ days ago

Job description

Assist the Maitre'd in supervising and coordinating all aspects of the dining room, including managing the wait staff and ensuring timely and efficient service On Board Cruise Ship

Greet guests and escort them to their tables, ensuring their satisfaction with their seating arrangements and addressing any concerns

Monitor and maintain the cleanliness and organization of the dining room, ensuring all tables are properly set and all equipment is in working order

Assist in creating and updating menus, and ensure all special requests and dietary restrictions are accommodated

Work closely with the kitchen team to ensure all food is prepared and presented according to the highest standards of quality and presentation

Train and mentor new wait staff, providing guidance and support to ensure they deliver exceptional service

Handle guest complaints and resolve any issues in a timely and professional manner

Collaborate with other departments, such as the bar and entertainment teams, to ensure a seamless dining experience for our guests

Adhere to all safety and sanitation regulations, and assist in conducting regular inspections of the dining room and equipment to ensure compliance

Assist in managing inventory and ordering supplies as needed

Perform other duties as assigned by the Maitre'd or management team.

Requirements :

Minimum of 2 years of experience as a Maitre'd or Assistant Maitre'd in a fine dining restaurant or luxury hotel
Excellent knowledge of food and beverage service, including wine pairing and fine dining etiquette
Strong leadership and communication skills, with the ability to work well under pressure
Customer-focused and able to provide exceptional service to guests from diverse backgrounds
Fluent in English; knowledge of other languages is a plus
Must be able to work flexible hours, including evenings, weekends, and holidays
Must be physically able to stand for long periods

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Assistant • Cape Town, Western Cape, South Africa