Lead Product Owner

Lead Product Owner

Location : Paracon City of Cape Town, Western Cape, South Africa

Contract : 6 month onsite contract role based in Cape Town.

Seniority Level : Mid-Senior level

Job Function : Finance, Product Management, and Design. Industries : Financial Services and Banking.

Role Purpose : The Product Owner III is responsible for driving the product vision, backlog prioritization, and delivery of complex digital financial products. This role focuses on ensuring alignment between business strategy and product execution within an Agile environment, delivering high‑value, customer‑centric solutions in the fintech and payment card space.

Key Responsibilities

• Own and manage the product backlog , define user stories, set priorities, and ensure iteration readiness.
• Collaborate with Product Management , Business Engagement Managers (BEM) , and Agile teams to refine the program backlog and achieve sprint objectives.
• Lead Agile ceremonies : sprint planning, reviews, retrospectives, PI planning, and system demos.
• Ensure seamless omnichannel digital customer engagement and a consistent customer experience.
• Support customer acquisition, retention, and loyalty initiatives through product enhancements.
• Act as a subject matter expert and mentor to junior and mid-level product owners.
• Drive data‑informed decisions , leveraging analytics, big data, and compliance (POPIA, EIA).

Qualifications & Experience

Core Competencies

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