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Corporate Account Manager

Corporate Account Manager

iZiCashDurban, KwaZulu-Natal, South Africa
1 day ago
Job description

Are you a dynamic and results-driven professional with a passion for client relationship management and business growth? G4S is seeking a highly motivated Corporate Account Manager to join our team in Durban.

Overview

About the Role :

As a Corporate Account Manager, you will be responsible for managing a large account portfolio, maximising new and additional growth opportunities, and ensuring exceptional client satisfaction. You will play a crucial role in maintaining strong client relationships, driving sales, and contributing to the overall success of our company.

Key Responsibilities

  • Manage a portfolio of key accounts, ensuring all contracts and SLAs are valid, signed, and updated.
  • Conduct regular customer meetings to measure and discuss SLA compliance.
  • Drive new and additional business sales, drafting and implementing effective sales strategies to achieve monthly targets.
  • Prepare and present company and product presentations to existing and potential customers.
  • Manage a structured and effective client retention strategy, including contract renewals and service level reviews.
  • Maintain accurate customer information and documentation in Salesforce.
  • Prepare and submit weekly and monthly reports to the Commercial Director.
  • Ensure continuous comprehensive knowledge of all G4S products and client processes.
  • Participate in and comply with all Health and Safety initiatives.

Minimum Requirements

  • Matric / Grade 12 completed.
  • Sales / Marketing Diploma or 4 years’ sales experience.
  • Preferably FICA accredited.
  • Solid Office Administration experience.

    • Knowledge, Skills, and Attributes

  • Strong understanding of contract profitability and driving healthy margins.
  • Knowledge of contracts and service level agreements.
  • Knowledge of costing of contracts.
  • Excellent relationship building, communication (written and verbal), and conflict management skills.
  • Persuasiveness and the ability to manage multiple projects with strong organizational skills.
  • Proficient in MS Office.
  • Customer-centric thinking with a focus on delivering objectives and performance.
  • Ability to drive change and deal with complexity.

    • If you are a proactive individual with a proven track record in account management and sales, and you are ready to make a significant impact, we encourage you to apply!

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    Account Manager • Durban, KwaZulu-Natal, South Africa