Job title : Sales Agent
Job Location : Gauteng,
Deadline : October 25, 2025
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What will you do?
Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required. May provide customers with essential and information regarding products and services.Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.Minimum Qualification Required
Regulatory Exam (RE 5)Commercial FAIS creditsMatric / NQF 4Minimum Experience
Minimum 3 years Business / Commercial Insurance background3 years Inbound / Outbound call centre experience.Multimark III proficientDeliverables include, but will not be limited to
Consistently writing R125 0000 GWP plus a monthConsistently achieving a Lead – Quote conversion rate above 65%Consistently achieving a Quote - Sale conversion rate above 35%Achieve minimum quality score of 90%Data accuracy score of 90%Competencies Required
Self-managedGood performance track recordWell spokenActive listening skillsSelf-motivatedGood Time and Attendance recordQuality orientated with great track recordMust be highly proficient in dealing with clients at all levelsProfessionalAbility to multi-task and cope under pressureTeam playerProblem analysis and problem solvingCustomer Service jobs