This job offer is not available in your country.
Supervisor
One&Only ResortsCape Town, ZA17 days ago
Job descriptionTo ensure that all guests are welcomed at the entrance and seated quickly in a courteous, polite and helpful manner and address all guests in the correct manner with the correct title, tend to guests’ requirements promptly – all colleagues in the team are to meet these requirements, and are to ensure the training thereof. To proactively promote and exceed agreed GSQ (Guest Survey Questionnaire) or similar score, COS for Food and Beverage as well as other operational expenses. To be fully converse with the departmental operation and to efficiently manage the operation of all shifts To efficiently administer and action the daily mail, guest report lists, staff roster, and other paperwork that is required to assist the head of department such as training and OE reports. Read emails Reading guest reports OE – daily Cutlery Guided monthly count Training Reports – inclusive, reports, registers, and follow-up training schedule To maintain a close and professional working relationship with the kitchen at all times. Ensure a safe working environment is maintained in the department. A briefing (line up) is held twice a day and important events are communicated to all employees – with the use of a briefing sheet. Assist the Managment team with all colleagues related issues and handle them in a professional manner. Assist with all departmental induction training and on the job training of new colleagues and also newly promoted colleagues. Assist in conducting appraisals. The duties of an Bar Supervisor includes making drinks, possessing a great knowledge of drink recipes, checking for proper identification, maintaining the appearance and cleanliness issues, handling customer complaints and disturbances, ordering supplies and alcohol and overseeing the working of the bar area - this is inclusive of the entire Nobu area Have ability to perform demonstrations to ensure other bartenders are capable of preparing the drinks on the menu, is usually required to create drink specials to help attract customer and unload any overstocked products that need to be used. Ordering and stocking inventory, maintain high standards of cleanliness and safety. At the end of each night, the bar manager is expected to follow the restocking of all bar products or order accordingly – and or the management thereof. Responsible to do all requisitions and assist with the, Variance control Transfer sheet control 5 years’ experience in a similar role At least 1 year international experience would be beneficial Food and Beverage or related qualification would be preferred HACCP training and experience Good communication and interpersonal skills Excellent customer service skills Team-leading skills The ability to work independently The ability to use own initiative Good numeracy skills The ability to motivate others but also impose disciplinary measures if necessary Good problem-solving skills Good organizational skills Experience in other outlets as part of their cross exposure or induction. Hospitality / Hotel / Restaurant jobs
Job title : Supervisor
Job Location : Western Cape, Cape Town
Deadline : October 11, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
- Oversee all operations at the Nobu department, responsible for colleague schedules, event planning, colleague functions and responsibilities. Ensure that customers are delighted within the boundaries of effective cost control and our company core values.
Key Duties and Responsibilities
Skills, Experience & Educational Requirements
Create a job alert for this search
Supervisor • Cape Town, ZA