Job title : Insurance Agent
Job Location : Western Cape, Bellville Deadline : May 09, 2025 Quick Recommended Links
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About the job
We're seeking Insurance Consultants - 12 Months Contract - Bellville, Western Cape, South AfricaMUST be currently living in Cape Town! Only Applicants currently residing in Cape Town will be considered!Duties & Responsibilities
This role is focused on, but not limited to, servicing broker requests, including enquiries.Providing telephonic / email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy-specific enquiries;Dealing with the issuance of new policies / policy maintenance / renewal / agri aspects of policies;Assisting to resolve all insurance queries within the required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectations on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet clients' needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.MUST have a CLEAR Credit and Criminal recordDesired Experience & Qualification
Matric / Grade 12Min. 6 months Insurance ExperienceMUST have a CLEAR Credit and Criminal recordCustomer Service experienceRE5 would be an advantageFAIS would be an advantageInsurance jobs