TELESALES CLERK PEWork Africa • Port Elizabeth, South Africa

TELESALES CLERK PE

Work Africa • Port Elizabeth, South Africa

4 days ago

Job description

TELESALES CLERK / PORT ELIZABETH

We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels.

Minimum Requirements

Matric (Grade 12) required.
At least 1–2 years of telesales, call centre, or customer service experience — FMCG experience is an advantage.
Strong communication (English / Afrikaans) and negotiation skills.
Computer literate (MS Office, CRM systems).
Ability to work under pressure in a fast-moving environment.
Strong attention to detail and accuracy.
Professional, friendly, and customer-centric attitude.

Key Responsibilities

Manage inbound and outbound sales calls to existing and prospective customers.

Process customer orders accurately and efficiently.

Build and maintain strong customer relationships to support repeat business.

Promote current products, promotions, and new releases.

Monitor stock availability and liaise with the warehouse and logistics team for deliveries.

Handle customer queries, complaints, and follow-ups professionally.

Update customer information and order details in the CRM system.

Achieve daily, weekly, and monthly call and sales targets.

Assist the sales team with administrative tasks when required.

Salary : Market related

Application Process : O nline applications will received priority, or e-mail CV to

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Clerk • Port Elizabeth, South Africa