Remote IT Support Specialist - Night Shift (US Hours)

Remote IT Support Specialist - Night Shift (US Hours)

Join to apply for the Remote IT Support Specialist - Night Shift (US Hours) role at Scaled Inc

About the Company : Scaled Inc is a leading staff augmentation firm that connects USA-based Managed Service Providers (MSPs) with top-tier South African technical talent. We take pride in delivering exceptional technical expertise and outstanding service to our clients.

Role : As we expand our operations, we seek a talented and motivated Remote End-user support Technicians with expertise in Microsoft 365, Desktop, Cloud-based Infrastructure, and Virtualization to join our dynamic team

Responsibilities

• Migrate, Configure, and Deploy Microsoft 365 applications, including Exchange Online, SharePoint Online, and Teams. Migrations from on-prem server(s) to Microsoft 365 a plus
• Deploy Desktop Solutions. Assist with software installations for the project teams. Knowledge of and experience with InTune deployments a plus
• Setup and Administer Windows Server Infrastructure : Configure, Deploy and Manage Active Directory, Group Policy, DNS, and related server administration tasks
• Security : Implement appropriate measures to ensure the integrity, security, and availability of IT systems
• Collaborate on IT Projects : Work closely with the IT team to support systems after deployment
• Document IT Processes : Maintain detailed documentation of IT processes, procedures, and system configurations

Qualifications

Required Skills

Preferred Skills

Home Office Requirements

To ensure optimal productivity in a remote work environment, candidates must have the following :

Seniority level

Employment type

Job function

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