Reception Manager - George

Planet FitnessGeorge, Western Cape, South Africa

30+ days ago

Job description

Overview

Reception Manager - George at Planet Fitness. This role focuses on managing the Welcome Desk / Reception to provide members with a positive first impression and maximise member satisfaction.

Responsibilities

Responsible for ensuring that the Welcome Desk / Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
Willingness to conduct group exercise classes
Assisting with club administration when necessary
Cash management
Communication with members and staff
Managing of Receptionist
Monitoring of access and overrides for staff and members
Reception stock control
Resolving member complaints
Training of Receptionist

Experience & Competencies

Ability to motivate staff and lead by example

Advanced levels of administrative accuracy

Display friendly and efficient qualities that reflect the Planet Fitness way

Display uncompromising levels of honesty and integrity

Have excellent communication skills and be able to liaise at all levels

Intermediate PC skills

Must be able to work shifts

Possess high level energy levels

Previous experience within a front desk or welcome desk position added advantage

Proven track record in managing staff, planning, organising, conflict handling and problem solving

Have reliable transport

How to apply

CVs can be sent directly to

Please complete our recruitment link for us to get to know you abit better.

Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Wellness and Fitness Services

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Reception • George, Western Cape, South Africa

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