Business Support Executive - Data & Content Management

Business Support Executive - Data & Content Management

Permanent employee, Full-time – South Africa, Remote. Salary : 400,000 – 580,000 R per year.

Job Description

At SmartPA, we don’t just provide support – we transform it. Our mission is to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

Key Responsibilities and Skills

What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client‑facing department, you’ll be the heartbeat of our business – delivering high‑impact, tailored support to a key client account daily.

In the role of Business Support Executive, you’ll provide bespoke solutions to a variety of stakeholders, tackle real challenges, and build meaningful relationships.

This role is assigned to a dedicated client – a global tech giant – representing our brand while working closely with them.

What Your Day Will Look Like

• Curate and Govern Research Data – manage the lifecycle of complex, unstructured research datasets, ensuring data integrity and compliance.
• Coordinate content updates across platforms (e.g., internal knowledge bases, dashboards, microsites, Google Sheets and NotebookLM), gathering, formatting, and publishing information.
• Process and clean raw data using spreadsheets, preparing it for analysis or reporting.
• Develop and document standards, processes, and governance policies for content and data management.
• Manage multiple projects simultaneously while maintaining high quality under tight deadlines.

Skills

About You

You are highly organized, meticulous, and comfortable handling large volumes of information. You have a natural curiosity about data systems and always look for ways to make processes more efficient. You communicate effectively, translating technical data concepts to non‑technical colleagues.

Experience

What You’ll Need

Your experience is key, but your attitude sets you apart.

Essential

Desirable

Work Remotely

Yes

Salary

£30,000 – £40,000 (depending on experience)

Schedule

Monday – Friday, 2 : 00pm to 10 : 30pm (UK time) covering 9 : 00am to 5 : 30pm (EST)

Job Type

Full‑time, Permanent (37.5 hours per week)

What's in it for you?

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