Talent.com
This job offer is not available in your country.
Shopper & Driver Supervisor (Dainfern Square)

Shopper & Driver Supervisor (Dainfern Square)

OneCartZA
3 days ago
Job description

Job title : Shopper & Driver Supervisor (Dainfern Square)

Job Location : Gauteng,

Deadline : October 26, 2025

Quick Recommended Links

  • Jobs by Location
  • Job by industries

Job purpose

  • To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
  • Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic
  • Duties and responsibilities

  • Lead and supervise a team of Shoppers and Drivers to ensure flawless service delivery to our customers daily
  • Spot check : Uniform, Orders, staff attendance, process and procedures
  • Reporting : Adherence and staff attendance
  • Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
  • Support the team on special projects for continued operating efficiency and growth.
  • Provide an operational perspective on Logistics to ensure best practices and protocols.
  • Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time fulfilment. Daily and weekly KPI reporting.
  • Train and develop shoppers.
  • Demonstrate consistent application of internal procedures.
  • Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organizational needs.
  • Staff Management

  • Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
  • Conduct regular staff meetings with the team to improve motivation and communication
  • Ensure that all staff report to work on time at all times.
  • To facilitate training and coaching for staff members who generally lack service delivery.
  • Ensure staff members resolve queries. Facilitate and manage queries submitted to head office timeously.
  • Identify training needs initiate suitable training to better staff knowledge in their environment
  • Complaints Management

  • Assist and attend to shopper and driver queries
  • Resolves escalated customer complaints
  • Provide constant feedback to the Area Manager on unresolved customer queries
  • Investigate and respond to shopper queries.
  • Foresees potential problems before they occur and takes action to prevent them from occurring
  • Consults widely with people inside and outside own Branch to solve problems
  • Report

  • To provide weekly feedback on staff performance levels.
  • To provide reporting and associated performance insights on a daily, weekly and monthly basis
  • Ensures accuracy of reporting
  • Ensures real-time reporting is always available and visible
  • Reports are accurate and timeously submitted to relevant parties
  • Advise and check weekly reports for complaints, downtime reports, store productivity
  • Qualifications requirements

    The following requirements are necessary :

  • Be eligible to work in South Africa.
  • A valid South African driver's license or a valid South African Professional driving permit (PrDP)
  • Clean driving record.
  • Must have your own vehicle or motorbike (registration documents to be verified)
  • Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
  • 2-3 years Team Leader experience
  • Competencies and Skills

  • Attention to detail
  • Time management skills
  • Conflict management skills
  • Negotiation skills
  • Professional verbal and written communication skills
  • Responsive
  • Effective planning and organising
  • Self-directed and motivated
  • Interpersonal skills
  • Ability to build and maintain relationships
  • Resilience
  • Decisive and action-orientated
  • Assertiveness
  • Ability to work independently and under pressure
  • High emotional intelligence
  • Working conditions

  • Working conditions cover various circumstances from regular evening and weekend work, public holidays shift work, working outdoors and working with challenging clients.
  • Dress Code, the company prides itself in presenting a professional and respectable image to our clients
  • As ambassadors of the company, employees are required to be dressed appropriately and presentable and ensure a professional appearance.
  • Sales / Retail / Business Development  jobs
  • Create a job alert for this search

    Supervisor • ZA

    Related jobs
    • Promoted
    Kempton Park Truck Driver (52766)

    Kempton Park Truck Driver (52766)

    Ntice Sourcing SolutionsZA
    Job title : Kempton Park Truck Driver (52766).To transport fresh produce from the factory to customers distribution centers in a safe and effective manner while preserving product quality and adher...Show moreLast updated: 8 days ago
    • Promoted
    Messenger / Driver : Records & Knowledge Management

    Messenger / Driver : Records & Knowledge Management

    Limpopo Department of Economic Development, Environment and TourismZA
    Job title : Messenger / Driver : Records & Knowledge Management.An NQF 3 (Grade 8 / ABET / AET) qualification or equivalent as recognized by SAQA. Seven (7) to twelve (12) months experience in driving ...Show moreLast updated: 7 days ago
    • Promoted
    Supervisor : Foreman (Workshop)

    Supervisor : Foreman (Workshop)

    Motus Holdings LimitedZA
    Job title : Supervisor : Foreman (Workshop).Specific Role Responsibilities.Ensure an optimal productive and an efficient team. Ensure Quality workmanship delivered to customers.Communicate technical ...Show moreLast updated: 11 days ago
    • Promoted
    Shopper & Driver Supervisor (Salta)

    Shopper & Driver Supervisor (Salta)

    OneCartZA
    Job title : Shopper & Driver Supervisor (Salta).To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the requir...Show moreLast updated: 15 days ago
    • Promoted
    Driver

    Driver

    Motus Holdings LimitedZA
    Specific Role Responsibilities.Maintain presentable and professional appearance.Assisting with dropping and collecting stock vehicles from various service providers. Ensure vehicles have fuel and st...Show moreLast updated: 3 days ago
    • Promoted
    Supervisor Sheet Street Hermanus Whale Coast

    Supervisor Sheet Street Hermanus Whale Coast

    Mr Price GroupZA
    Job title : Supervisor Sheet Street Hermanus Whale Coast.The Floor Supervisor supports the Store Manager in achieving the sales target for their store. Supporting the Store Manager in driving Sales ...Show moreLast updated: 18 days ago
    • Promoted
    Shopper & Driver Supervisor (Bredasdorp)

    Shopper & Driver Supervisor (Bredasdorp)

    OneCartZA
    Job title : Shopper & Driver Supervisor (Bredasdorp).To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the r...Show moreLast updated: 21 days ago
    • Promoted
    Admin Supervisor - Vryburg Shoprite

    Admin Supervisor - Vryburg Shoprite

    AckermansZA
    Job title : Admin Supervisor - Vryburg Shoprite.Excellent customer care and communication skills.Accurate and efficient till operating skills with a good track record of overs and unders.High stand...Show moreLast updated: 1 day ago
    • Promoted
    Sales Executive-(Bushbuckridge)

    Sales Executive-(Bushbuckridge)

    KazangZA
    Job title : Sales Executive-(Bushbuckridge).We are seeking a motivated and results-driven Sales Executive to join our team. This dynamic role requires a mix of diverse product knowledge, technical e...Show moreLast updated: 7 days ago
    • Promoted
    Driver (Tipper Truck) X2 (North West)

    Driver (Tipper Truck) X2 (North West)

    Fraser Alexander Ltd.ZA
    Job title : Driver (Tipper Truck) X2 (North West).To safely and efficiently transport bulk material i.Perform the task of loading, transporting and off-loading of materials as per Standard Operatin...Show moreLast updated: 20 days ago
    • Promoted
    Distribution Supervisor - SAB Aliwal North Depot

    Distribution Supervisor - SAB Aliwal North Depot

    The South African BreweriesZA
    Job title : Distribution Supervisor - SAB Aliwal North Depot.Key Roles and Responsibilities : .Delivery Productivity Management. In trade coaching with errant offenders on MBFU, refusals and OODD.Ensu...Show moreLast updated: 25 days ago
    • Promoted
    Supervisor : Typist

    Supervisor : Typist

    Nelson Mandela Bay MetroZA
    Job title : Supervisor : Typist.Qualifications and experience required : .Appropriate level of secondary qualification.Computer literacy - MS Office applications. Six to twelve months’ relevant experie...Show moreLast updated: 1 day ago
    • Promoted
    Mascor Fuel : Shop Supervisor (Malelane)

    Mascor Fuel : Shop Supervisor (Malelane)

    Plennegy GroupZA
    Job title : Mascor Fuel : Shop Supervisor (Malelane).Assist the manager with scheduling, training and supervising shop employees. Assist manager with recruitment.Schedule daily job assignments for sh...Show moreLast updated: 14 days ago
    • Promoted
    DC Supervisor Outbound (Dispatch) | Riverfields

    DC Supervisor Outbound (Dispatch) | Riverfields

    TFGZA
    Job title : DC Supervisor Outbound (Dispatch) | Riverfields.Managing a team within the Distribution Centre .Monitor and measure the quality of all work performed by the team.Managing all admin...Show moreLast updated: 3 days ago
    • Promoted
    Machine Shop Supervisor (Falcon)

    Machine Shop Supervisor (Falcon)

    SenwesZA
    Job title : Machine Shop Supervisor (Falcon).Schedule and assign work to the most suitable staff to complete the job as quickly as possible. This must be done in an efficient, safe and motivated env...Show moreLast updated: 28 days ago
    • Promoted
    Sweeper

    Sweeper

    Gold One Group LimitedZA
    Grade 11 or equivalent ABET Level.Candidates must reside in the Ekurhuleni Region only.Must be proficient in English and any other of the 11 official languages will be beneficial.Must not suffer fr...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    x2 Assistant Drivers - Montague Gardens (Milnerton / Century City)

    x2 Assistant Drivers - Montague Gardens (Milnerton / Century City)

    Ecowize GroupZA
    Job title : x2 Assistant Drivers - Montague Gardens (Milnerton / Century City).We are looking for x2 dedicated and safety-conscious Assistant Truck Drivers to join our hazardous goods transport team ...Show moreLast updated: 6 hours ago
    • Promoted
    Universal Banker (Level 1) - WC, Cape Town, 75 A Z Berman Drive

    Universal Banker (Level 1) - WC, Cape Town, 75 A Z Berman Drive

    Standard Bank GroupZA
    Job title : Universal Banker (Level 1) - WC, Cape Town, 75 A Z Berman Drive.We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets.The successful ...Show moreLast updated: 25 days ago