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Learnership - IT Technical Support

Discovery LimitedZA

30+ days ago

Job description

Job title : Learnership - IT Technical Support

Job Location : Gauteng,

Deadline : October 13, 2025

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Key Purpose of the role

This Learnership leads to a nationally recognised FETC : IT Technical Support qualification which consists of structured learning components combined with practical / workplace experience in the IT Servicing Team.

Areas of responsibility may include but not limited to

Desktop support, hardware engineering, Digital Support (Contact Centre)

Personal Attributes and Skills

Innovative / critical thinking / and problem solving skills

Good attention to detail and levels of accuracy

Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.

Time management and planning skills

Ability to effectively prioritize and execute tasks in a high pressure environment

Ability to work independently and in a team orientated environment

Service driven, a sense of urgency and a team player.

Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

Grade 12 is essential.

Maths (Minimum Level 4 – 50%)

English (Minimum Level 4 – 50%)

Maths Literacy (Minimum Level 5 - 60% )

2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary IT qualification (advantage)

Specific Requirements :

Not be engaged in post Matric studies or formal employment;

Not have completed any previous Learnership.

Be between the ages of 18 and 30 years;

Have effective communication skills in the written & verbal English language;

Possess basic computer skills mainly MS Excel & MS Outlook

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