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Artificial Intelligence (AI) Analyst I

LexisNexis South Africa Shared Services (Pty) Ltd CompanyDurban, KwaZulu-Natal, South Africa

2 days ago

Job description

About the Role

This permanent role offers the opportunity to develop and maintain internal AI tools for our legal content team. This role is ideal for someone passionate about problem-solving, operational efficiency, and driving automation and AI development through code. You’ll work closely with AI developers, internal lawyers, paralegals, commissioning editors and product leaders to build innovative AI-powered solutions that deliver tangible internal business impact for our teams.

Responsibilities

Working with cross-functional legal content teams to identify pain points and propose intelligent, scalable solutions.
Rapidly prototype, test, and iterate solutions in collaboration with end users and internal stakeholders.
Participating in automating build, testing, and deployment processes across development, staging of AI and automation solutions.
Contributing to operational improvements by automating repetitive manual tasks and proactively managing recurring issues.
Applying a creative and analytical thinking to evaluate problems and communicate technical solutions effectively.
Operating within an agile development environment, contributing to sprints, standups, and reviews.

Requirements

Be proficient in at least one of the following programming languages Python, Java, C#, React, Typescript and be familiar with LLM integration, including APIs

Have experience in prompt engineering, RAG (Retrieval-Augmented Generation), or vector databases

Understand software deployment pipelines and CI / CD tools.

Be comfortable debugging and resolving moderately complex AI bugs.

Have prior experience in a Software Engineering role or AI developer role within an agile environment.

Have strong interest in emerging trends in AI, automation, and software development.

Demonstrate the ability to explain complex technical problems to non-technical audiences.

Show enthusiasm for learning, experimentation, and continuous improvement.

Work in a way that works for you

We promote a healthy work / life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for You

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

Medical Aid

Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)

Modern family benefits, including adoption and surrogacy

Study Leave

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Intelligence Analyst • Durban, KwaZulu-Natal, South Africa