German Speaking Customer Service Consultant | Umhlanga, South Africa / On-site

Customer Service Consultant – German Speaker (B2–C2) On-site | Umhlanga, South Africa Full-time | 24/7 Rotational Shifts Salary: R20,000 – R25,000 per month + Benefits How to Apply Send your CV to can.dinler@cbtalents.org or Use Application Form We are looking for a German-speaking Customer Service Consultant to join our on-site team in Umhlanga . This role is ideal for customer-focused professionals who enjoy problem-solving, clear communication, and working in a fast-paced, international environment. You'll be supporting customers through various channels, ensuring a high-quality service experience while representing a globally recognized organization. What You'll Do Handle customer inquiries professionally and efficiently in German Communicate internally in English with team members and supervisors Resolve customer issues with empathy, accuracy, and attention to detail Navigate customer support systems and document interactions correctly Meet service quality, productivity, and compliance standards Work rotational shifts in a 24/7 operation , including weekends when required What We're Looking For German language proficiency (B2–C2), written and spoken Good command of English for internal communication Matric / Grade 12 qualification (essential) Customer service or call centre experience is advantageous (retail experience is also a plus) Strong communication and problem-solving skills Ability to work in a fast-paced, customer-focused environment Comfortable with rotational shifts Basic computer skills and confidence using support tools What We Offer Monthly salary: R20,000 – R25,000 1x local flight to Durban prior to start date 20 nights of accommodation , covered at a location selected by Client Company Stable, full-time employment Professional, supportive team environment Opportunities for growth within a global organization Apply now and take the next step in your customer service career in Umhlanga...