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ServiceNow Technical Architect

ServiceNow Technical Architect

ParvanaNewlands, Western Cape, South Africa
30+ days ago
Job description

What you will be doing :

  • Define, design, and deliver scalable ServiceNow solutions (ITSM Pro, ITOM [Discovery], HRSD, APM, SPM) for organizational and client needs.
  • Collaborate to gather requirements and translate them into ServiceNow solutions.
  • Establish and enforce ServiceNow architecture standards and ensure system integration.
  • Lead complex configurations and customizations using various technologies.
  • Manage end-to-end ServiceNow projects for high-quality delivery.
  • Mentor ServiceNow developers and consultants.
  • Troubleshoot and resolve complex technical issues.
  • Monitor ServiceNow advancements and recommend innovations.

What our client is looking for :

  • ServiceNow certifications , Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA) would be beneficial.
  • 5+ years ServiceNow consulting experience with ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM expertise.
  • Proven success leading enterprise ServiceNow implementations, aligning technical excellence with business goals.
  • Deep understanding of JavaScript, Flow Designer, REST / SOAP APIs, and ServiceNow integrations.
  • Extensive experience in scalable ServiceNow architecture and complex system integration design.
  • Strong client communication skills, able to convey technical information to technical and executive audiences.
  • Proficient in resolving technical issues with minimal user impact.
  • Demonstrated ability to mentor and lead technical teams, promoting collaboration.
  • Familiarity with one investment management application (, fund accounting, CRM, document management, EDM) preferred (, eFront, Intralinks, Simcorp Dimension).
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