Senior Group Manager Operations-Sales

Overview

The main purpose of this position as part of the senior management is to lead a team of Operation Managers with specialist functions and a span of 250FTE.

You are customer and client facing and strive to deliver excellent customer experience and deliver on sale targets.

You are accountable for designing implementing & tracking a portfolio of improvement projects for your functional area.

Key Responsibilities

• Lead a team of operational leaders / managers
• Deliver contractual and commercial performance through cost and profitability management
• Create a high-performing highly-engaged team through modeling desired leadership behaviours effective coaching performance management and recognition
• Build excellent relationships both internally and externally at all levels
• Work with Quality L&D WFM Recruitment HR Facilities and IT to deliver on expectations
• Ensure compliance to all relevant process and regulatory standards
• Control and minimise costs
• Drive continuous improvement and create value by delivering excellent customer experience
• Drive revenue through sales
• Knowledge Skills and Attributes : Leadership
• Change management
• Effective coaching skills
• Commercial acumen
• Planning and organizational skills
• Sales and negotiation
• Persuasion
• Pipeline and funnel management
• Client and customer relationship management

Qualifications – Essential

Additional Information

Rotational Shifts

Remote Work : No

Employment Type : Full-time

Key Skills

Employee Evaluation, Continuous Improvement, FDA Regulations, Management Experience, Process Improvement, Profit & Loss, Operations Management, Project Management, Strategic Planning, Leadership Experience, P&L Management, Supervising Experience

Experience

years

Vacancy

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