Overview
JOB PROFILE - (Machine Technician)
The Manufacturing Department is responsible for converting raw and packaging materials into finished goods exclusively for our company. The department oversees inbound logistics, receiving and storage, production planning and execution, and compliance with health and safety requirements. Its primary goal is to ensure efficient, safe, and cost-effective production of high-quality products that are delivered on time to fulfilment operations.
Overall KRAs
- Deliver production plans on time, in full, and at the right quality.
- Manage inbound logistics and storage of raw and packaging materials efficiently.
- Maintain cost-efficient production processes with high yield and low waste.
- Ensure full compliance with ISO 45001 and health & safety requirements.
- Drive continuous improvement in manufacturing capacity and efficiency.
- Develop and lead manufacturing staff to achieve excellence.
Position Overview
Job Title and Level Machine TechnicianDepartment ManufacturingFunctional Area / Team ProductionDirect Reports 4 Machine OperatorsSkill / Grading Level Technical / Skilled Artisan LevelMobility / Travel On-site role with limited travelAfter Hours Support / Standby Required for urgent breakdowns or maintenanceQualifications Technical Qualification Or Trade Test (Artisan Preferred). Relevant certification in mechanical, electrical, or mechatronic maintenance advantageous.
Experience Minimum 5 years of practical maintenance and repair experience in a manufacturing environment. Proven experience in troubleshooting and implementing maintenance procedures. Hands-on experience working with pneumatics and PLCs.
Knowledge Strong understanding of mechanical systems, components, and pneumatic equipment. Electrical knowledge and familiarity with PLCs and automation systems. Knowledge of preventative maintenance methodologies (e.g., TPM - Total Productive Maintenance). Root Cause Analysis and Failure Mode and Effect Analysis (FMEA).
Organisational Structure / Reporting Line(s)
Support Line Production DepartmentDirect Line Operation Manager : OperationsIndirect GM ManufacturingPurpose To ensure the smooth operation, reliability, and efficiency of machinery and equipment through effective maintenance, repair, troubleshooting, and preventative maintenance activities that reduce downtime and support optimal production performance.
Job Requirements - Functional Duties and Responsibilities
Key Responsibility AreasEquipment Maintenance : Conduct daily, weekly, and monthly inspections of machinery and ensure optimal running conditions.
Perform lubrication, adjustments, and part replacements as per maintenance schedules.Ensure all maintenance work is carried out in line with manufacturer specifications and safety standards.Coordinate with production teams to plan maintenance during non-peak times to minimize disruption.Reduction in unplanned downtime (%)Equipment uptime percentage (target ≥ 95%)Maintenance work orders completed on timeCompliance with safety and operational standardsPreventative MaintenanceDevelop and execute preventative maintenance plans aligned with Total Productive Maintenance (TPM) principles.
Identify potential failures and address them proactively to prevent breakdowns.Ensure maintenance logs are updated after each service or inspection.Troubleshooting & RepairDiagnose root causes of machine malfunctions using mechanical, electrical, and pneumatic knowledge.
Execute efficient repairs with minimal disruption to production.Document causes of breakdowns and corrective actions taken.Root Cause Analysis (RCA) and FMEAApply RCA and FMEA to prevent recurrence; Mean Time to Repair (MTTR) reduction.
First-time fix rate (%)Average downtime per incidentEquipment Installation & CommissioningAssist in the installation and commissioning of new machinery and ensure systems meet operational standards.
Conduct regular inspections to identify and rectify potential safety hazards.Collaborate with suppliers and engineers to ensure compliance with technical specifications.Installation projects completed on timeSuccessful commissioning without rework or faultsCompliance with installation and safety protocolsSafety & Compliance
Ensure all machines meet safety, environmental, and compliance standards.Perform test runs, calibrations, and quality assurance checks before handover.Promote safe working practices among operators and technicians.Ensure all maintenance activities are logged according to safety procedures.100% safety compliance in auditsZero equipment-related safety incidentsCompletion of safety checks and reports per scheduleOperator adherence to equipment SOPsTraining & Technical Support
Provide on-the-job training and technical guidance to machine operators.Build operator capability in basic troubleshooting and routine checks.Support cross-functional teams in understanding machine functions and limitations.Ensure all maintenance activities are logged according to safety procedures.Improvement in operator competency and independenceReduction in operator-related machine errorsCompletion of safety checks and reports per scheduleRecord Keeping & Reporting
Maintain detailed and accurate maintenance logs for each machine.Track maintenance costs and report on resource utilization.Prepare monthly equipment performance and downtime reports.Communicate recurring issues and improvement opportunities to management; accuracy and completeness of maintenance recordsTimeliness of maintenance reportingTrend analysis reports submitted as per scheduleManagement satisfaction with maintenance data accuracyBehaviour and Core Competencies
Job Specific SkillsMechanical, pneumatic, and electrical troubleshooting
Preventative and corrective maintenance planningRoot Cause Analysis (RCA) and FMEA applicationPLC programming and automation familiarityTechnical reporting and documentationSafety and compliance awarenessCore Competencies & BehavioursEssential
Adopting Practical Approaches
Following ProceduresTaking ActionResilienceDetail-OrientedManaging TasksUpholding StandardsProviding InsightsImportantTeamwork
PlanningGiving and Receiving FeedbackDelegationShowing Composure / Stress Tolerance / EnergyChange Leadership#J-18808-Ljbffr