Reservationist

Reservationist - GrahamstownJob SummaryRequirements : Relevant qualification2 -3 years experience in a similar position in luxury accommodation industryDuties : All duties related to bookings (providing information, quoting, booking, collecting payments)Maximizing sales, upselling and revenueIn-depth product knowledge of all lodges, activities and USPsRespond to website, email and telephonic enquiries accurately and timeouslyManaging free-sell and allocationsAssist with rate distribution to agentsCompetencies required : Excellent command of the English language (Spoken and written)Excellent communication skills with high level of telephone etiquetteComputer experience : Microsoft Outlook, Microsoft Word, Microsoft Excel, Opera PMSPrevious experience in reservations environment is an advantageAny sales & Marketing experience will be an advantageWell organised team player capable of working independently and meticulously