Hotel Manager

Job Description

Hotel Manager – Luxury Boutique Hotel | Cape Town

Kendrick Recruitment is seeking an experienced and dynamic Hotel Manager to lead the operations of a prestigious luxury boutique hotel in Cape Town . This is an excellent opportunity for a hands-on professional with a strong background in guest service, team leadership, and operational excellence.

Location : Cape Town

Salary : Negotiable, depending on experience

Benefits : Live-out position

Key Responsibilities

Oversee day-to-day hotel operations, ensuring seamless service delivery and guest satisfaction.

Lead, mentor, and manage all hotel staff, fostering a culture of accountability and excellence.

Maintain the highest standards of service, presentation, and cleanliness throughout the property.

Monitor financial performance, including budgeting, forecasting, and cost control.

Ensure compliance with company policies, health and safety regulations, and local legislation.

Handle guest feedback and resolve issues promptly to maintain high levels of satisfaction.

Collaborate with department heads to implement operational strategies and process improvements.

Drive staff training and development initiatives to enhance skills and service standards.

Candidate Requirements

Proven experience as a Hotel Manager or similar senior role within a luxury boutique or 5-star hotel environment.

Strong leadership, communication, and interpersonal skills.

Exceptional organisational and problem-solving abilities.

Commercially astute, with experience managing budgets and optimising revenue.

Hands-on approach with the ability to work in a fast-paced, dynamic environment.

Commitment to delivering exceptional guest experiences and maintaining high standards.

Ability to work independently and lead by example.

This role offers an exciting opportunity for an accomplished hotel professional to take charge of a luxury boutique property in Cape Town, driving operational excellence and delivering outstanding guest experiences.

Requirements

experience