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Outbound Sales Representative (Warm Leads) - EST Working Hours (Remote)

Outbound Sales Representative (Warm Leads) - EST Working Hours (Remote)

ISTA Personnel SolutionsZA
30+ days ago
Job type
  • Remote
  • Quick Apply
Job description

ISTA Personnel Solutions South Africa - we are a global Business Process Outsourcing (BPO) company, partnering with a USA client, providing dental care to nursing home residents .

In this role, you will be responsible for following up with  warm leads . Your primary objective is to engage potential clients and secure sign-ups .

NOTE :

  • Working Hours : This role requires you to work USA hours (EST) , Mon - Fri, from 9 : 00am to 6 : 00pm EST time (3pm to midnight South African time. NOTE : These hours are subject to change depending on daylight savings and / or the operational requirements of the company. )
  • Work Environment : This is a fully remote working role.
  • Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup : A reliable power backup solution is required to manage load shedding and power outages . Applicants without a power backup cannot be considered.

Requirements

Key Responsibilities :

  • Follow-Up on Leads : Reach out to warm leads who have shown interest in dental services for nursing homes.
  • Service Promotion : Clearly and persuasively communicate the benefits of dental service packages tailored for nursing home residents.
  • Close Sales : Use your sales skills to encourage potential patients to sign up for our services.
  • Customer Relationship Management : Maintain accurate records of interactions with potential patients in the CRM system, ensuring all follow-ups and tasks are documented.
  • Customer Service : Provide exceptional customer service by answering any queries, resolving issues, and ensuring a positive experience throughout the sign-up process.

    • Skills :

  • Previous experience in an outbound sales or call centre environment is preferred. Experience in healthcare or dental services is a plus.
  • Exceptional communication skills
  • Strong sales skills
  • Must be proficient in Microsoft Office.

    • If you are not contacted within 14 working days, please consider your application unsuccessful.

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