Key Responsibilities
JOB DESCRIPTION
- Take direct responsibility for the profitability of the store by ensuring the set targets are met
- Ensure staff are taught correct sales procedure and have a good knowledge of the product
- Maintain a high level of customer service
- Assist customers and provide information
- Ensure complaints from customers are resolved quickly
- Inform staff of new lines and any changes to the prices
- Manage staff rosters
- Coordinate and conduct stock take
- Keep and analyse records of sales figures and financial transactions, inclusive of filing.
- Implement and oversee security procedures
- Manage staff when necessary
Qualification And Experience
Matric4 - 5 years’ experience in Furniture Retail environment, 3 of which in a must be in Managerial / Supervisory roleIndustrial Relations experiencePlanning, organisational and time management abilitySkills
Good communication skillsGood knowledge of Sales TechniquesGood Leadership skillsAn excellent leader and business managerHigh flexibility and ability to adapt to different customers and situations.A high sense of urgency with demonstrated ability to work independently.High flexibility and ability to adapt to different customers.An outstanding leadership, interpersonal and communication skills.Ability to work a flexible schedule to meet the needs of the business.Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersFigure and admin orientatedManagement ExperienceOrganised and thoroughAn excellent leader and business managerProfit and turnover drivenAble to manage risk within the storeStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementExcellent MS Office SkillsExcellent verbal and written skillsExcellent people’s skillsBehaviours
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Effectively building formal and informal relationship networks inside and outside the organization.Building strong customer relationships and delivering customer-centric solutions.Making good and timely decisions that keep the organization moving forward.Anticipating and adopting innovations in business-building digital and technology applications.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Making good and timely decisions that keep the organization moving forward.Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Good verbal / written communication skills and good organisational skillsStrong organizational and planning skillsThe ability to multi-task in a fast-paced environmentThe ability to work independentlyThe ability to take initiativeA high level of attention to detailPreference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)
All personal information which you provide to the Company will be used and / or retained only for the purposes for which it was collected, where after it will be permanently destroyed. Yor information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About The Team
Consistently on-trend, and always accessible, Coricraft has become Southern Africa’s interior inspiration. Since 1995, Coricraft’s founding store in Cape Town has grown to 44 showrooms across South Africa, Namibia and Botswana. With easy and efficient online shopping, Coricraft comes to wherever you are.
South African born, we remain proudly local. Our Cape Town factory boasts highly skilled and experienced hands. Our manufacturing team knows their craft intimately, making unique couches to customer specifications. The value for money on lifetime purchases continues to make Coricraft South Africa’s most desirable furniture destination.
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