Purpose of the Role :
The Graduate Investment Services Consultant will form part of the Client Service Centre, a critical component of the firm’s service offering to investors and independent financial advisers. The successful candidate will be responsible for providing accurate, responsive, and world-class service, helping clients navigate their investment journey and build confidence in the organisation's long-term investment approach.
Key Responsibilities :
- Provide service to investors, potential investors, and independent financial advisers via inbound calls, emails, and in-person interactions
- Build trust and credibility by explaining investment philosophy and long-term strategy
- Educate clients about product offerings and fund information
- Empower clients to make informed decisions through consistent communication
- Take full ownership of all client transactions and ensure accuracy of records
- Contribute to ongoing service enhancements through client feedback and problem-solving
Minimum Requirements :
Bachelor’s degree in Commerce, Business Science, Finance, Investments, Economics, Mathematics, Statistics, or a related fieldMinimum 65% in Mathematics (Matric)Minimum average of 70% throughout university studiesAcademic performance will be one of several criteria considered in the overall selection processSkills and Competencies :
High performance orientation with strong accountabilityAdaptability, resilience, and a growth mindsetCommitted to establishing a professional path in investment managementStrong verbal and written communication skillsEmpathy and a client-focused approachAbility to manage complexity under pressureStrong attention to detail, analytical thinking, and problem-solving abilityPassion for service excellence and relationship-buildingAdditional Information :
This is a graduate-level opportunity within a leading investment management firm. The role offers structured training, professional development, and career growth within a dynamic and client-focused environment.