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Graduate Consultant – Investment Client Services
Graduate Consultant – Investment Client ServicesPalesa Mbali Group • Cape Town, South Africa
Graduate Consultant – Investment Client Services

Graduate Consultant – Investment Client Services

Palesa Mbali Group • Cape Town, South Africa
30+ days ago
Job description

Purpose of the Role :

The Graduate Investment Services Consultant will form part of the Client Service Centre, a critical component of the firm’s service offering to investors and independent financial advisers. The successful candidate will be responsible for providing accurate, responsive, and world-class service, helping clients navigate their investment journey and build confidence in the organisation's long-term investment approach.

Key Responsibilities :

  • Provide service to investors, potential investors, and independent financial advisers via inbound calls, emails, and in-person interactions
  • Build trust and credibility by explaining investment philosophy and long-term strategy
  • Educate clients about product offerings and fund information
  • Empower clients to make informed decisions through consistent communication
  • Take full ownership of all client transactions and ensure accuracy of records
  • Contribute to ongoing service enhancements through client feedback and problem-solving

Minimum Requirements :

  • Bachelor’s degree in Commerce, Business Science, Finance, Investments, Economics, Mathematics, Statistics, or a related field
  • Minimum 65% in Mathematics (Matric)
  • Minimum average of 70% throughout university studies
  • Academic performance will be one of several criteria considered in the overall selection process
  • Skills and Competencies :

  • High performance orientation with strong accountability
  • Adaptability, resilience, and a growth mindset
  • Committed to establishing a professional path in investment management
  • Strong verbal and written communication skills
  • Empathy and a client-focused approach
  • Ability to manage complexity under pressure
  • Strong attention to detail, analytical thinking, and problem-solving ability
  • Passion for service excellence and relationship-building
  • Additional Information :

    This is a graduate-level opportunity within a leading investment management firm. The role offers structured training, professional development, and career growth within a dynamic and client-focused environment.

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