Talent.com
IT Operations Manager

IT Operations Manager

Rad ResourcesPretoria, South Africa
30+ days ago
Job description

Direct Reports :

  • Senior Systems Administrator
  • Security Engineer
  • IT Systems & Support Technician

Minimum education (essential) :

Bachelors Degree in Computer Science, Information Systems or equivalent

Minimum education (desirable) :

  • Microsoft 365 Certified : Administrator Expert
  • Microsoft 365 Certified : Endpoint Administrator Associate
  • Microsoft Certified : Identity and Access Administrator Associate
  • Microsoft Certified : Information Protection and Compliance Administrator Associate
  • Salesforce Certified Administrator
  • Professional Google Workspace Administrator
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Cloud+
  • ITIL Certified
  • Minimum applicable experience (years) :

    3 - 5 years relevant experience

    Required nature of experience :

  • Microsoft Entra ID management of users, groups, and roles.
  • Microsoft 365 conditional access policies and Identity Protection.
  • Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities.
  • On-premises Active Directory Domain Services (AD DS) design, deployment, and management.
  • On-premises Active Directory Certificate Services (AD CS) configuration and management.
  • On-premises endpoint management and configuration using Group Policy .
  • Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune.
  • Salesforce CRM administration and management, including user management and security settings.
  • Google Workspace administration and secure configurations.
  • Networking design, configuration and management (physical and logical), including routers, switches and firewalls.
  • Network monitoring and troubleshooting
  • ITIL processes such as Incident Management, Change Management, and Service Desk operations.
  • Scripting languages such as PowerShell, Python, or Bash.
  • Automation configuration management, using tools such as Ansible, Puppet, or Chef.
  • Skills and Knowledge (essential) :

  • Microsoft Entra ID
  • Microsoft 365
  • Google Workspace
  • Salesforce
  • On-Premises Active Directory
  • Windows, Mac and Linux OSStrong understanding of networking Protocols.
  • Physical network components and how to construct a physical network.
  • Logical network components and how to construct a logical network.
  • ITIL Framework
  • Skills and Knowledge (desirable) :

  • Microsoft Intune
  • Jumpcloud
  • Microsoft Defender for Endpoint
  • Crowdstrike
  • Microsoft Sentinel
  • AWS
  • OPNSense Firewall
  • Zenarmour
  • VoIP Systems
  • CCTV Systems
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