Logistics Coordinator

As a Logistics Coordinator, you’ll be responsible for processing bookings and overseeing the day-to-day logistics operations for assigned customers. This role suits someone highly organised, detail-focused, and confident working in a fast-paced logistics environment. You’ll coordinate with shipping lines, internal teams, and clients to ensure shipments move smoothly and on time.

Key Responsibilities:

• Attend client and operational planning meetings.

• Provide shipping options, routes, stack dates, ETDs and ETAs to customers.

• Ensure customers receive accurate quotations and request ad hoc rates when required.

• Create and distribute booking confirmations and operational documents to relevant parties.

• Capture and maintain accurate booking and shipment data in internal systems.

• Coordinate with intermodal teams regarding container changes, amendments, or issues.

• Communicate with shipping lines and clients regarding equipment or depot challenges.

• Collect and share required documentation with internal documentation teams.

• Manage deadlines and communicate timelines internally and externally.

• Inform customers of any additional or incidental charges and obtain written approval.

Requirements:

• Grade 12 (essential).

• Diploma in Shipping, Logistics, Freight Forwarding or a related field (preferred).

• Minimum of 2 years’ experience in freight forwarding and logistics, preferably export-focused.

• Strong organisational, communication, and multitasking skills.

• Ability to work under pressure and meet strict deadlines.

• High attention to detail and accuracy.

• Proficient in Google Workspace and Microsoft Excel (advantageous).

• Availability after hours when required.